I do not think that Alexander Graham Bell could ever have imagined what would become of his invention. What started out as a voice communication between two humans has developed into something quite different: One might even say it has merged in some ungodly way with computers and the internet.
Corporations want to talk to you, to find out what you are thinking, whether of their products or services, or your politics. But they don’t want you to communicate with them—unless to tell them you want to order now. That’s why we all have to go through a diabolically designed automated attendant service which has a computer asking you why you are calling. I find that they frequently omit the option that describes why I am calling them. Sometimes, there is no way to get through to a human.
Most of my incoming calls are tagged as SPAM RISK. That’s because there are firms and charities that want to romance you out of your money. One charity calls me every day: I even recognize the caller’s voice. And this for a “charity” that is not even tax-deductible. I have told him multiple times that I am on a fixed income and no longer contribute to charities. (That’s not exactly entirely true, but it is 100% true for people who try to collect money by making unsolicited phone calls.)
This morning, I received one UNCLASSIFIED call that wanted to ask about my political opinions. I politely informed the caller that I do not discuss politics with strangers because I am suspicious of their motives. That is particularly so as election time approaches. This is a dance I will perform numerous times come midterm elections in November.
It is sad that people have to protect themselves from the telephone. We try to insulate ourselves from callers by using voice mail or by communicating only by texting.